Ball Aerospace Policies

Thank you for your interest in our catering services at Ball Aerospace. We look forward to being a part of your event. The following information will be helpful in planning your function.

To serve you in the best possible manner, please follow the lead times on the catering website for any catered function to guarantee your specific order and time. Because good things take time, please give us the following advance notice to successfully fulfill your event needs:

24 Hours in advance for Cold Entrees

48 Hours in advance for Hot Entrees

For Specialty Events, Custom Menus, Large Parties, please allow 72 hours advance notice.

Every effort will be made to accommodate your last-minute requests.

Our regular catering hours are from 7:00 a.m. to 3:00 p.m. Late afternoon, evening and weekend functions are available with an additional labor charge. Flowers, linen, china service and other specialty requests are available by request and at an additional charge. Please contact your manager for more details and an event quote.

If you have moved a catered event from one location to another, please alert us to the exact new location to avoid confusion and unnecessary charges.

Modifying your order – You can modify your order on the catering website up to the order lead time for that menu. After that time, modifications to orders must be called in to the catering manager.

Cancellation Policy - To avoid being charged, cancellations or changes to catering orders must be made up to the lead time indicated for that menu.

Substitutions: We reserve the right to vary menu selections when necessary to meet market conditions.

For assistance with all of your catering needs, please call us at 720-354-0789, or email us at Matthew.miller3@compass-usa.com